Exchange & Refunds

Refunds
We do not offer refunds on any honey related items or apparel.
Exchange:
You may exchange apparel items. Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a exchange, your item must be unused and in the same condition that you received it. No makeup, stains, perfumes, or odors must be visible on the item. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as honey, or honey sticks cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items
To complete your exchange, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.